Breaking the Mould.
The majority of issues raised by parents, the community or pupils, are concerns rather than complaints. Sherwood Park School is committed to taking concerns seriously, at the earliest possible stage. Depending on the nature of the complaint, you may wish or be asked to follow the school’s formal complaints procedure.
The prime aim of our policy is to resolve the complaint as fairly and speedily as possible. Formal complaints will be dealt with in a sensitive, impartial and confidential manner. Malicious complaints may incur appropriate action by the school.
Please click on the link below to read our Complaints Policy, which outlines the stages that can be used to resolve issues.